Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Westminster 

Monday-Thursday:  8 a.m. - 5 p.m.
Friday: 7 a.m. - 4 p.m.

Louisville 

Monday-Thursday:  8 a.m. - 5 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We will try to provide a telephone reminder call 24-48 hours before your scheduled appointment to supplement the appointment card you receive. We are aware that unforeseen events sometimes require missing an appointment. Please let us know if you cannot make the appointment. We request 24-hours notice if you need to cancel.
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Insurance

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.
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